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PRIVACY POLICY

At www.creativeadvertisngpromos.com, we respect our customers and understand that you are concerned about privacy.  The purpose of this privacy policy is to let you know what kind of information we collect, how we use it, with whom it may be shared, what choices you have regarding our use of your information, and how you may review and change some of the data you provide to us. Our practices comply with all applicable U.S. laws and requirements.

We are located in the United States and this is a U.S.-based web site.  By using this site, you agree to the transfer of your personal information to or within the United States.

As we continue to develop our web site and take advantage of technologies to improve the services we offer, this policy likely will change.  When we change it, we will post the change(s) on our web site.  If we change the policy in a material way, we will provide appropriate online notice to you.

What Information Do We Collect and How Do We Use It?

  • Personal Information

We may collect various types of personal information from you, depending upon how you use our site. The categories of personal information we collect may include:

(1) Your first and last name.

(2) A home or other physical address, including street name and name of a city or town.

(3) Your e-mail address.

(4) Your telephone number.

(5) If you make a purchase on our site, your credit card number and related information.

We may combine the information we collect from you with information we receive from you offline.  We may also receive information about you from other sources, including, for example, address update services.

We may use the information we collect from and about you for any of the following purposes:  (1) to fulfill your requests for products and services; (2) to provide you with targeted offers and advertising on the site; (3) to contact you with information and promotional materials and offers from our company as well as from our subsidiaries, affiliates, marketing partners, advertisers and other third parties; (4) to contact you; (5) to review site usage and operations; (6) to address problems with the site, our business or our products and services; and (7) to protect the security or integrity of the site and our business.



  • Non-Personal Information

We, or third-party service providers acting on our behalf, may use cookies or web beacons on our site.  A cookie is a small text file that may be stored on the hard drive of your computer when you access the site.  A web beacon is an electronic image used to recognize a cookie on your computer when you view a web page.  We may use cookies and web beacons to collect non-personal information from you, including your IP address, browser type, the time and length of your visit, the pages of the site you visit and other clickstream data.  This information may be used in order to: (1) remember the products in your shopping cart; (2) recognize you when you return to the site; (3) improve and personalize your experience on our site; (4) provide you with customized advertising delivered by third parties; and (5) monitor site usage and analyze the behavior of site visitors.  To learn more about customized advertising delivered by third parties, and to opt-out, send us an email at admin@creativeadvertisingpromos.com. We may also use our own cookies to provide enhanced online display advertising tailored to your interests. To opt out of this advertising provided directly by us, send us an email at admin@creativeadvertisingpromos.com .

You may decline cookies, but by doing so, you may not be able to use certain features on our site.  You also may be able to make some web beacons unusable by rejecting cookies.  Check the "Help" menu of your browser to learn how to change your cookie preferences.

Do We Share Your Information?

We may transfer or otherwise disclose information collected from and about you to the following entities for the following purposes: (1) to our service providers, suppliers and business associates, if the disclosure will enable them to fulfill your request for products or services from us for another vendor on our site; (2) to our service providers and business associates, if the disclosure will enable them to perform a business, professional or technical support function for us; (3) to our affiliates and other third parties so that they may contact you with marketing offers of their own; (4) to other companies, credit bureaus or government agencies in connection with issues related to fraud, credit or debt collection; (5) as necessary if we believe that there has been a violation of our site, of the law or of our rights or the rights of any third party; (6) to respond to judicial process and provide information to law enforcement agencies or in connection with an investigation on matters related to public safety, as permitted by law, or otherwise as required by law; and (7) if our company or substantially all of its assets are acquired, your personal information may be one of the transferred assets.

Any personal information or content that you voluntarily upload or submit for posting to the site becomes publicly available and can be collected and used by others.  It is in violation of the site’s terms of use for you to post any content that requests personally identifiable information.

Can I Change My Information?

You may change or update your personal information by sending an email to: admin@creativeadvertisingpromos.com .  Please include "Change My Information" in the subject line.

What About Information About Children?

We do not direct the site to, nor do we knowingly collect personal information from, children under thirteen.

Security

We have taken certain physical, electronic, contractual, and managerial steps to safeguard and secure the information we collect from site visitors.

Third Party Websites

The site may contain links to third-party websites, which may have privacy policies that differ from our own.  We are not responsible for the activities and practices that take place on these sites.  Accordingly, we recommend that you review the privacy policy posted on any site that you may access through our site.

Contact Us

Thank you for visiting our site Contact: admin@creativeadvertisingpromos.com.  If you have any questions or comments about this policy, please send an email . Please include "Question or Comment" in the subject line.

 

 

SHIPPING POLICY

SHIPPING POLICIES SHIPPING AND DELIVERY

We ship items out as soon as possible, but this will not always be the same day as your order. In general, please add 2-3 business days to allow for processing time. If we anticipate a longer lead time, it will be noted in the item description, or you will be contact within 24 hours of placing the order. If you have any questions about the lead time on a specific item, please contact us at admin@creativeadvertisingpromos.com with your questions.

You should receive an email confirming your order shortly after you’ve placed it. If you don’t receive that email, please check your spam folder and see if you can locate it. This is especially important because, if you haven’t received the order confirmation email, you also won’t receive the email with your shipment notification and tracking information.

If you are offered insurance, but do not accept it, we cannot be held responsible for damaged, lost, or stolen packages.

INTERNATIONAL SHIPMENTS

Creative Advertising Promotions does not ship internationally.

SIGNATURE REQUIREMENT

All items with a value of more than $100 are shipped signature required if possible; please plan accordingly. We will be happy to remove the signature requirement on request; please contact Creative Advertising Promotions Support via the web form at admin@CreativeadvertisingPromos.com and be sure to include your order number. Please note that, in this case, you will be accepting responsibility if anything were to happen to the package.


NO SHIPPING DAYS

Creative Advertising Promotions will be closed the following days:.

New Years, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day and certain Jewish Holidays.

No orders will ship these days because some of the shipping services don’t show up at our doorstep, but you can still order through the website as usual.

 

REFUND POLICY

 

Creative Advertising Promotions is a leader in the industry for providing the largest selection of exclusive, cutting-edge promotional products on the market today. Originating in 1981 as a one-man print shop, the business has changed and evolved significantly over the years. One thing that has not changed is our unwavering commitment to your complete satisfaction.

 

At Creative Advertising Promotions we take pride in the quality and craftsmanship of our products. Attention to design, material, safety, and service are our priorities. We carefully inspect your order prior to shipment. Upon receipt, please review your order and notify us of any dissatisfaction immediately at 1-844-LOGOS-OK or email us a returns@creativeadvertisingpromos.com.

 

Creative Advertising Promotions guarantees all of our products and services we offer will be free from defect and workmanship deficiencies. We will take the steps necessary to correct problems that may occur. We, at our discression, will replace, credit, or refund your order up to 365 days after you receive your shipment. All custom orders are final and can not be canceled and are non-refundable.

 

Last update October 30, 2015

 

Here are a few tips to make your visit to our website as enjoyable as possible:

  • Clicking "Home" at any time will take you back to our main welcome page.  To see our current special offers, click the "Specials" button.  Learn more information about our company and its history by clicking the "About Us" button.  For our contact information (phone, address, etc.), please click the "Contact" button.  In the "Links" area, you'll find an impressive listing of other websites that we recommend you visit.

  • Be sure to stop by our online showroom to view our featured items.  Click "Showroom" to enter.  If you see something you like, just select the item for more details.  You can then add the item to your cart to request more information or place an order directly from our site!

  • To search our vast promotional product database, click the "Search" button.  After you perform your search, you can see detailed information regarding any product.  If you see an item that interests you, you can easily add it to your online cart.

  • Click "View Cart" at any time to review the items in your cart.  Don't forget that you have to check out by clicking "Check Out" in order for your cart to be sent to us.  All of your personal information (including credit card information) will be submitted using industry-standard SSL encryption.

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If you need further assistance using our website, please don't hesitate to let us know!  We're always here to help!